WHAT IS THIS?
This document describes what personal data we collect about the users of the Arilyn mobile application and the Arilyn Manager service or other types of personal data related to our business and how this data may be used by our company.
Company name: Arilyn (Robust North Oy)
Address: Kalevankatu 14 C 10, 00100 Helsinki, Finland
Registry contact person: Emmi Jouslehto, CEO (firstname.lastname@example.org or +358 44 971 9919)
ABOUT ARILYN APP
The Arilyn application is free to download from the Apple App Store and Google Play Store and requires no account or registration to use.
We do not collect any personally identifying information (items such as your name, age, date of birth or contact information). We do not store device identifiers (for mobile phones and tablets), however we do use an anonymous "analytics identifier" to collect information about how the application is used. Users can reset this identifier at any time within the application - and it cannot be linked to any individual person in any way. When you delete the Arilyn application, we keep this anonymised information. Some of this information is required for use of certain features of the Arilyn application and you might be prompted or notified of this fact in the application during normal use. Location information is stored completely anonymously, and is not associated with this analytics identifier.
When downloading the Arilyn application for the first time the application will ask your permission to use several device features (for example, camera, location and access to the photo gallery). Without permission to use the camera, the application will not work. Without access to location information, campaigns making use of location features are not available to you. Without access to photo gallery, you are not able to store any pictures or videos taken with the application.
Further to the above, we do use Google Analytics in a limited capacity - you can review the terms of service for that here. We are working to eliminate Google Analytics from our application, to ensure we can guarantee your privacy and security entirely when using the Arilyn application.
ABOUT ARILYN MANAGER
Arilyn Manager is a software service available only for companies and other organizations for a license fee. The personal and company level information stored in Arilyn Manager are:
Individual user's first name and last name
Individual user's email address.
All above information is removed when the account is deleted. Users can also any time delete themselves from the user list. However deleting the user also prevents the access to Arilyn Manager. All content data (images, videos, 3D models, 360 panoramas, audio files etc.) user has uploaded to Arilyn Manager can also be deleted any time by the user. We can share personal data of Arilyn Manager users to restricted other parties - this in practice means the following:
We use marketing and sales tools. We store information that is directly given to us by the user or entered into our tools manually during the sales process. This information can be used to inform user about important service changes and updates, but also as a mailing list for content updates, corporate newsletters, and other marketing messages, such as occational discounts and events.
We use a CRM tool to manage customer acquisition and customer relations, where we save a minimal amount of information needed for client relations, including: name, contact details and customer relationship related activities such as meetings and other activities.
You can unsubscribe from the newsletter and when doing so your contact information will be removed from the newsletter mailing list but it will stay in the Arilyn Manager user mailing list and in our CRM tool as long as you have access to the service.
In addition to the user data, we may store information extracted from the media and/or public databases providing user's business information. We store the minimum amount of information that is practical regarding a customer relationship, typically including only a company name, public company details and contact information such as email and website addresses and phone numbers.